Reviews
I've been meaning to leave a review since late last summer when they replaced our heat and ac. These guys are great. Professional and quick. They are all business and that is nice. Added a register into our hard to heat and cool living room and that has made it much more comfortable. I highly recommend JMS. Thanks to the whole team, none of who's names I can remember at this point. ha ha.
Ennio is a star
5 stars for the repair man. He fixed the problem within 20 minutes. 1 star for the rude receptionist who yawned loud and long in my ear at 2:00 in the afternoon. I guess I woke her.
Very responsive company and took care of the repair quickly and efficiently. Must applaud Tina in the office and Allan the technician for their excellent service!
Very friendly!
Title: Exceptional Service and Reliable Solutions from JMS Air Conditioning and Heating
Review:
I recently had the pleasure of hiring JMS Air Conditioning and Heating for my HVAC needs, and I must say that my experience was nothing short of outstanding. From the moment I contacted them to the completion of the job, their professionalism, expertise, and commitment to customer satisfaction were evident.
One of the most impressive aspects of JMS Air Conditioning and Heating is their exceptional customer service. From my initial inquiry, their friendly and knowledgeable staff took the time to understand my specific requirements and provided clear and detailed explanations of the services they offer. They were prompt in scheduling a convenient appointment and were flexible with accommodating my busy schedule.
On the day of the service, the technicians arrived promptly, well-equipped, and ready to tackle the task at hand. They demonstrated a high level of expertise and efficiency while working on my air conditioning and heating system. It was evident that they were well-trained professionals who take pride in their work. They diagnosed the issues accurately, provided transparent recommendations, and implemented the necessary repairs with precision and care.
What impressed me the most about JMS Air Conditioning and Heating was their commitment to delivering reliable and long-lasting solutions. They didn't just fix the immediate problem but also took the time to inspect and optimize the overall performance of my HVAC system. Their attention to detail and commitment to excellence were truly commendable.
Furthermore, I found their pricing to be fair and competitive. They provided a detailed breakdown of the costs involved upfront, ensuring transparency and no surprises. The value I received for the quality of service provided was exceptional.
In addition to their technical proficiency, JMS Air Conditioning and Heating also excelled in their customer communication. They kept me informed throughout the process, explaining the repairs and maintenance performed, and offering valuable tips on how to optimize the efficiency of my system. Their dedication to ensuring customer satisfaction was evident in every interaction.
Overall, I highly recommend JMS Air Conditioning and Heating to anyone in need of reliable and trustworthy HVAC services. Their professionalism, expertise, and commitment to customer satisfaction set them apart. Whether it's routine maintenance, repairs, or installation of a new system, you can trust JMS Air Conditioning and Heating to deliver exceptional results. I am truly satisfied with their service and will undoubtedly rely on them for all my future heating and cooling needs.
Thank you, JMS Air Conditioning and Heating, for providing such an outstanding experience and for keeping my home comfortable all year round!
Excellent service
Professional technician
Kind and respectful
JMS and Jeff specifically are fantastic.