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How Do You Choose a Reliable HVAC Contractor?

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If you need service for an existing HVAC system or want to upgrade to a new heater, heat pump, or air conditioner, you want to partner with the right team. But how do you know what to look for in an HVAC contractor in Santa Monica?

You can keep reading to learn about some of the ways to find a reliable HVAC contractor with the credentials and experience you need. When you’re ready, you can give our team a call and we can visit and complete an in-home assessment to talk about your HVAC needs. We’ll even be happy to answer any of your questions about credentials and qualifications. 

Licenses and Credentials

First, you want to make sure you partner with an HVAC technician who has the proper licenses and certifications to work on your heater. These licenses and certifications ensure that a professional has the knowledge and experience to work on your heater or air conditioner.

There may be people who tell you they have the experience to help you with problems and offer to save you money over a professional appointment by assisting you with HVAC needs. However, you should never let anyone work on your HVAC system unless they are certified professionals. Your local city or county should have a way to search for credentials online so that you can verify them. 

If you have doubts, don’t be afraid to ask for proof of licensing before partnering with an HVAC contractor. It’s also a good idea to make sure their business is properly insured and that they are gaining the permits required to do work on your house if any are necessary. This helps to protect you as a consumer from unexpected fees or repercussions if a job is not done correctly.

Local Reputation

Once you know an HVAC contractor is licensed, you can begin to research their local reputation. Be sure to check search engines like Google as well as websites that allow consumers to review HVAC professionals. You can read the comments left by reviewers and see what type of service an HVAC company provides. 

Keep in mind that a negative review here or there is completely normal. It is concerning if an HVAC company has overwhelmingly negative reviews instead of positive ones. If you have any doubts after researching the local reputation, go with a different HVAC contractor instead.

Transparency

Next, you can call and talk to HVAC contractors yourself. You can ask about service appointments and pricing to get a feel for them yourself. You may even schedule an in-home assessment to talk to them about your particular needs. An honest HVAC company will be upfront and honest about their pricing schedules and turnaround times for service. 

Keep in mind that technicians may have to do a little research to determine pricing for ordering parts as well as the turnaround time for receiving them. They may be able to give you a general idea of how much a project will cost, but a precise quote requires pricing parts.

Wide Range of Services

It’s also a good idea to partner with an HVAC company that offers a variety of services. You want to have someone who can help you with all of your HVAC needs from maintenance and repairs to new system installations if and when you need one. This way our HVAC technicians can get to know your system and family well over the years to meet your unique needs and expectations.

JMS Air Conditioning and Heating has your back. Call us today to schedule an appointment for services with an HVAC contractor in Santa Monica, CA! 

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