When you have a major HVAC problem, it’s easy to feel like you have to schedule service right away. But we encourage you to slow down and take your time so that you select the right HVAC contractor for that job. In fact, we are highlighting four questions that you need to ask before ever committing to service with any technicians.
You can keep reading to learn more about why these four questions are crucial so that you can identify the contractor that is best for your home and unique HVAC needs. Then give our team a call to partner with one of our Los Angeles HVAC contractors. And yes, we do encourage you to ask us the same questions highlighted below. We are happy to answer these and any other questions you may have.
Ask About Services Offered
The first thing you should ask any HVAC contractor before scheduling service is about the actual services that they offer. You want to get an idea of whether or not they can meet your needs. Ideally, you want to partner with an HVAC contractor who can complete maintenance, repairs, and any other projects you need related to your HVAC system.
Keep in mind that this may include offering emergency services. You never know when your HVAC system will break down unexpectedly and require an emergency service appointment. When you partner with a single HVAC contractor, they can get to know your home, your HVAC unit, and your family to be a one-stop HVAC solution.
Ask for a Quote
Next, you should ask for a quote for the service. An HVAC contractor may not be able to offer a quote until they complete an assessment of your HVAC system in person. Still, you should never have to commit to service without knowing what exactly they plan to do, how much the project will cost, and the timeframe for completing the work.
Ask About Warranties and Guarantees
It’s also a good idea to ask about the associated warranties and service guarantees. Many HVAC parts or entire systems come with a warranty. For some smaller components, the warranty period may be anywhere from 30 days to a year. For an entire system installation, you should expect a longer warranty, like 10 years.
Aside from the parts, many HVAC contractors also offer a service guarantee on their work. This means that if they install a part incorrectly or make a mistake during the service, they guarantee that they will come out and fix it free of charge. This helps to protect you as a consumer and ensure that you’re not going to be spending more and more money on future service calls for the same problem.
Ask About Certifications and Licenses
You also want to make sure that you’re partnering with a properly licensed HVAC contractor. In the HVAC industry, our technicians have to complete schooling and pass an exam to earn their initial certification. Technicians then have to complete continuing education to stay up-to-date on the latest technology and industry standards.
Additionally, HVAC contractors can earn licenses for different HVAC brands or specific lines of service. Having anyone work on your HVAC system without the proper credentials is illegal. These laws are in place to protect you from having someone work on your HVAC system and potentially cause more problems or leave your family at risk.
JMS Air Conditioning and Heating has your back. Call us today to schedule an appointment for HVAC services in Los Angeles, CA!
